Robert met with the Citizens Advice Bureau in Parliament, where he was taken on a ward-by-ward virtual tour of his constituency and shown the problems people living in the area are getting help for at Citizens Advice. The maps - called Constituency Dashboards - also revealed to Robert the spread of issues facing different types of people in the Witney constituency, such as disabled people, younger constituents and minorities.
Robert said, “Citizens Advice West Oxfordshire works on the frontline to help people with a huge variety of important issues, which means they are well-placed to identify the problems residents are facing. I’m always keen to find new and inventive ways of staying informed about the concerns of my constituents. These dashboards are illuminating and the data they contain provide strong evidence on which to act. Citizens Advice - with its army of volunteers - is tremendous at providing support for people living in the Witney constituency. I will continue to work closely with them for the benefit of residents.”
Citizens Advice West Oxfordshire Chief Officer Teresa Archer said, “It was great that Mr. Courts showed real interest in our interactive maps, which highlight the issues we see on the ground in the Witney constituency. We have also been delighted that Robert has spent time with our volunteers and clients, and really understands the value of our service. The right advice and support can transform lives. Local Citizens Advice solve the problems for two in three of our clients, and empower people to develop the skills and confidence they need to help themselves. It’s important people can access free and impartial advice when they need it, whether face to face, over the phone or online. We’re pleased to work with our MP to help him solve his constituents’ problems and address local and national issues.”